Privacy Policy

Last updated: October 24, 2026

PixelFlow AI (“we”, “us”) operates pixelflow-tools.com. This policy explains what personal data we collect, why we collect it, and the choices you have. We collect the minimum needed to run a generative image service.

1. Data we collect

Account data: your email address, display name and authentication credentials (hashed). If you sign in with Google or GitHub, we store the account link they provide.

Content data: images you upload and images you generate. Uploads are stored in a private bucket with server-enforced, per-user access control. Images are never publicly listed.

Usage data: generation jobs you run, their status, and credit ledger entries. This is financial and operational record-keeping.

Technical data: IP address and user agent collected in security logs for rate limiting, abuse prevention and audit trails.

2. How we use data

To provide the service: authenticating you, processing your generation jobs, storing your results and maintaining your credit balance.

To keep the service safe: rate limiting, fraud detection, content-policy enforcement and investigating abuse.

To meet legal obligations: tax and accounting records for purchases.

We do not use your images to train machine learning models.

3. Retention and deletion

Uploaded images that are never used are automatically expired within 24 hours. Confirmed assets persist until you delete them or close your account.

You may delete individual creations from your dashboard at any time. Deletion removes the stored object and its metadata.

Financial ledger entries are retained as immutable records for accounting integrity; they contain amounts and references, not image content.

4. Processors we share data with

Cloudflare R2 (image storage), Neon (PostgreSQL database), Vercel (application hosting), Dodo Payments (payment processing). Each processes data only to deliver their function under contract.

We never sell personal data.

5. Your rights

You may access, correct, export or delete your personal data by contacting privacy@pixelflow-tools.com. We respond within 30 days.

If you are in the EEA or UK, you have additional rights under GDPR including objection and complaint to your supervisory authority.

6. Contact

Questions about this policy: privacy@pixelflow-tools.com.